Mindy Charski
Freelance business journalist | B2C and B2B content writer | ghostwriter
Life and Work
3 Ways to Cool Down Hot-Tempered Bank Customers
Independent Banker, September 2026
Customer hostility is on the rise. This story explores three proven strategies community bankers are using to defuse tense and potentially dangerous situations as well as to protect their institution's reputation.
See the story here.
Associates Are Paying Attention to Perks, and So Should You
Legal Management, August 2026
In such a competitive environment for talent, every element of a compensation package deserves careful consideration by legal management professionals, including the special extras known as perks.
See the story here.
How your W-4 impacts your paycheck and tax refund
Thrivent, December 2025
A W-4 tax form is not a "set it and forget it" document. You can adjust your W-4 at any time, and this story explains why you may want to make adjustments and how to make them.
See the story here.
Why Your High Schooler Gets So Much Mail
Next Avenue, March 2024
Why do so many colleges still include direct mail in their marketing mix along with social media, digital advertising, email, and other communications? It turns out that mail has unique advantages.
See the story here.
How to Create and Sustain a Safety Culture That Makes a Difference
United Rentals, May 2025
Contractors with a strong safety culture have a shared commitment to keeping everyone on the job safe. That commitment starts at the top and flows through the entire workforce.
See the story here.