Independent Banker, September 2026

Customer hostilities can cause stress for a community bank’s staff. This story shares tips to calm the storm and maintain great customer relationships, and the advice that bankers share is applicable across industries.

See the story here.

Independent Banker, May 2026

I explore ways community banks can identify early warning signs of financial distress and empower borrowers through loan restructuring, proactive communication, and other means.

See the story here.

Independent Banker, December 2025

Great ideas can be generated from employees at all levels of an organization. I spoke with four community banks that prioritize employee outreach to learn more about their successful efforts.

See the story here.

DTS, 2025

This report explores the habits, preferences and perceptions of consumers shaping the modern audio experience. The top takeaways: Consumers value sound quality and face a fragmented audio landscape.

Download the report here.

Kongsberg, 2024

This report summarizes findings from a survey of professionals in the energy, utilities, renewables, and maritime industries. It sought to understand whether and how workers are using AI technologies.

See the report here.